A diferencia de otros textos donde los autores hablan de teorias y supuestos, los autores de este libro hablan desde la práctica y la experiencia y se nota. Great book about the psychology and process of making good user interfaces. Book Authors: Elizabeth Goodman, Mike Kuniavsky, and Andrea Moed Discover the world's research I wanted a hard copy for my library. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. --Kalle Medhurst - Technical Communications, "The best general how-to handbook on user research remains Mike Kuniavsky's Observing the User Experience. For the reader who wants to integrate contextual design into a fast-paced development cycle, but isn't sure how, this book will be a godsend. New sections offer strategies for conducting remote user research, using new tools for digital ethnography, and informing cross-cultural design. Es un libro totalmente especializado en la parte investigativa de la experiencia de usuario. Mike Kuniavsky's focus in this book is on the user experience as it relates to online interfaces, but ANYONE who builds ANYTHING can gain valuable knowledge from reading this book." Observing the User Experience provides the reader with a wealth of information. Köp Observing the User Experience 2nd Edition av Elizabeth Goodman, Mike Kuniavsky, Andrea Moed på Bokus.com. The overall layout and conversational tone make the text an enjoyable read and useful reference." Observing the User Experience. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Unable to add item to List. In order to navigate out of this carousel please use your heading shortcut key to navigate to the next or previous heading. This book makes an excellent field guide to user research. These items are shipped from and sold by different sellers. "Wow! Knowing who our users are, what they need, and how they might use the things we build for them is the most important part of any product development cycle. This book is meant for people involved with their products’ user experience, including program managers, designers, marketing managers, information architects, programmers, consultants, and investors. The toolbox of techniques that helps you "walk in the shoes" of your product's users --from the foreword by Lynda Weinman, Author and Founder, lynda.com, Inc. "Kuniavsky presents information logically, often anticipating potential questions by providing extensive explanations. Observing the user experience; a practitioner's guide to user research, 2d ed. Currently a Phd candidate at Berkeley, she has a masters degree in interaction design from the Interactive Telecommunications Program at New York University. This book is my favorite. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Love this book. Since the publication of the first edition, the business of user research has exploded with new technologies and new techniques. Is clear, light and show tou the whole methodology. We now have a guideline that can be used to gain insight into those mysterious figures...our users. Its purpose is to give a solid foundation to any design team in the crucial beginning stages of a project by answer the questions: How do we go about learning who our users are an what they really need? --ComputingReviews.com, January 2013, "Anyone even remotely interested in involving participants and observing their reaction and interaction with the product in order to enhance the overall user acceptance should deeply benefit from this book. 38, No. This comprehensive guide approaches user experience research like never before, and is well-written, easy-to-read, and quite user friendly. Do you believe that this item violates a copyright? "In this second edition, the authors update an important contribution to the emerging discipline of user experience (UX) research…This book is one of many noteworthy titles from Morgan Kaufmann in this subject area. This shopping feature will continue to load items when the Enter key is pressed. Download full Observing The User Experience books PDF, EPUB, Tuebl, Textbook, Mobi or read online Observing The User Experience anytime and anywhere on any device. Even when their advice can't be followed to the letter, the book, like the authors method, can be adapted to your needs." Top subscription boxes – right to your door, Human-Computer Interaction (Kindle Store), Computer Systems Analysis & Design (Kindle Store), includes free international wireless delivery via, Explains how to create usable products that are still original, creative, and unique, A valuable resource for designers, developers, project managers - anyone in a position where their work comes in direct contact with the end user, Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively, Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users. Over the past decade, she has worked with exploratory user experience teams at Intel, Yahoo! This book provides lucid, personable, experienced advice that could only come from a seasoned consultant who has seen the good, bad, and ugly of web and application design. by Elizabeth Goodman Ph.D. School of Information…. Reviewed in the United States on October 7, 2018. Reviewed in the United States on March 21, 2018, what a good book, I'm just devouring it and applying it, but I liked it. --Lou Rosenfeld, co-author of Information Architecture for the World Wide Web. Individuals engaged in digital product and service development often fail to conduct user research. Part III explains the communication and application of research results. The words and images are pixelated - it’s probably printed by a £50 printer. --Networker Magazine, "Mike Kuniavsky's Observing the User Experience: A Practitioner's Guide to User Research is a welcome addition to the half dozen essential books on my cubicle shelf. The book presents concepts and techniques to provide an understanding of how people experience … Please try your request again later. Morgan Kaufmann; 2nd edition (September 1, 2012), Reviewed in the United States on October 15, 2018. Knowing who our users are, what they need, and how they might use the things we build for them is the most important part of any product development cycle. and Fuji Xerox, and taught user research at the University of California, Berkeley. It also analyzes reviews to verify trustworthiness. Observing the User Experience does just that: It demonstrates how to discover what is in users' heads, and suggests how we might balance those considerations with business objectives." Part I discusses the benefits of end-user research and the ways it fits into the development of useful, desirable, and successful products. Individuals engaged in digital product and service development often fail to conduct user research. Interviewing Users: How to Uncover Compelling Insights, Think Like a UX Researcher: How to Observe Users, Influence Design, and Shape Business Strategy, Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies), The User Experience Team of One: A Research and Design Survival Guide, Quantifying the User Experience: Practical Statistics for User Research, Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, The toolbox of techniques that helps you "walk in the shoes" of your product's users, "This new version retains the approachable style of the original edition while making the most of recent developments in mobile and social technology. Observing the User Experience, Second Edition: A Practitioner's Guide to User Research. Does this book contain inappropriate content? Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. --Software Engineering News, March 2012, "You'll like Mike Kuniavsky's broad selection of practical user research methods--presented clearly and usably. It is an essential reference for any practitioner. Now she is the author of the new edition of the classic handbook of user experience research “Observing the User Experience.” Amazon Price. It really worth the investment. Observing the User Experience will help you bridge that gap to understand what your users want and … The copy that I received is of poor quality. Elizabeth Goodman, a Ph.D. candidate in the School of Information, first became interested in user experience research while taking a graduate course at NYU. Please try again. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. It is chock full of practical examples and advice for both novice and experienced practitioners." Bring your club to Amazon Book Clubs, start a new book club and invite your friends to join, or find a club that’s right for you for free. There was an error retrieving your Wish Lists. Index Terms-Product and service development, user experience, user research methods. Reviewed in the United States on March 21, 2018, what a good book, I'm just devouring it and applying it, but I liked it. After an initial review of each resource, we determined that Observing the User Experience (Goodman et al. It suggests ways to sell companies and explains how user-centered design can make companies more efficient and profitable. "Wow! The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Explains how to create usable products that are still original and creative. "Observing the User Experience provides the reader with a wealth of information. Helps you do user research cheaply and quickly, and present it persuasively, Gives you the tools and confidence to perform user research on your own design, tuning user experience to the unique needs of your product and its users. Observing the User Experience does just that: It demonstrates how to discover what is in users' heads, and suggests how we might balance those considerations with business objectives." "In this second edition, the authors update an important contribution to the emerging discipline of user experience (UX) research…This book is one of many noteworthy titles from Morgan Kaufmann in this subject area. The clear instructions and comprehensive overview of research methodologies make this volume a perfect guide for novices and a reference for experienced practitioners looking for new ideas. It is an essential reference for any practitioner." Reviewed in the United Kingdom on October 23, 2020. Observing the User Experience: A Practitioner’s Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. A diferencia de otros textos donde los autores hablan de teorias y supuestos, los autores de este libro hablan desde la práctica y la experiencia y se nota. Things to plan for and resources required. "Mike Kuniavsky offers many practical procedures to conduct and analyze the results of your own custom usability tests. She frequently speaks on interaction design and research to businesses, schools, and industry groups. For details, please see the Terms & Conditions associated with these promotions. --Christian Rohrer, Manager, User Experience Research, Yahoo! He shares lots of personal stories from the trenches, many of which are painfully ironic. Trae información extensa y específica sobre como enfocar, planificar, ejecutar, analizar y presentar la investigación. 2 Observing the user experience, 2nd edition: a practitioner's guide to user research by Elizabeth Goodman, Mike Kuniavsky, and Andrea Moed I would highly recommend this to any aspiring UX designer, researcher, engineer, anyone who works in customer service, or anyone who is working to develop or improve a product. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. For the 2020 holiday season, returnable items shipped between October 1 and December 31 can be returned until January 31, 2021. Häftad, 2012. The copy that I received is of poor quality. Elizabeth Goodman, Mike Kuniavsky, and Andrea Moed. Unable to add item to List. Just picked up the package so I have not read the content. --from the foreword by Lynda Weinman, Author and Founder, lynda.com, Inc. "Kuniavsky presents information logically, often anticipating potential questions by providing extensive explanations. Observing the User Experience, Second Edition: A Practitioner's Guide to User Research. He incorporates interesting quotes from various scholars, keeping readers' interest by breaking up the strict presentation of information. Something went wrong. --Networker Magazine, "Mike Kuniavsky's Observing the User Experience: A Practitioner's Guide to User Research is a welcome addition to the half dozen essential books on my cubicle shelf. Currently a Phd candidate at Berkeley, she has a masters degree in interaction design from the Interactive Telecommunications Program at New York University. Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Just picked up the package so I have not read the content. Filled with real-world experience and a wealth of practical information, this book helps designers and developers see through the eyes of their users. An in-depth and informative guide to user research. It really worth the investment. --David Hoffer, Senior User Interface Designer, CTB/McGraw-Hill, "I love Observing the User Experience! Their goal was to create a guide for those who are relatively new to user research or who find that their positions now require knowledge of user research. --Andrew Hinton. It is an essential reference for any practitioner." We work hard to protect your security and privacy. Observing the User Experience: A Practitioner's Guide to User Research. It provides a real-world example of how research is done in just enough detail that it can both inform a CEO of the role of usability research as well as introduce methodology to someone starting out in the field. English. Great book about the psychology and process of making good user interfaces. Se ha convertido en mi manual de referencia para la investigación y creo que es un MUST en la biblioteca técnica de cualquier profesional de UX. These promotions will be applied to this item: Some promotions may be combined; others are not eligible to be combined with other offers. Reviewed in the United Kingdom on November 11, 2016, Reviewed in the United Kingdom on September 17, 2014. Filled with real-world experience and a wealth of practical information, this book helps designers and developers see through the eyes of their users. In order to navigate out of this carousel please use your heading shortcut key to navigate to the next or previous heading. Individuals engaged in digital product and service development often fail to conduct user research. and Fuji Xerox, and taught user research at the University of California, Berkeley. Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Observing the User Experience: A Practitioner’s Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Our payment security system encrypts your information during transmission. Observing the User Experience: A Practitioner's Guide to User Research eBook: Goodman, Elizabeth, Kuniavsky, Mike, Moed, Andrea: Amazon.in: Kindle Store Observing the User Experience: A Practitioner’s Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. It is chock full of practical examples and advice for both novice and experienced practitioners." Think of it as a good startup kit for looking into user experience. It's an easy read with just the right amount of detail and instruction. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required. Observing the User Experience: A Practitioner’s Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. --Christian Rohrer, Manager, User Experience Research, Yahoo! This book is my favorite. Buy Observing the User Experience: A Practitioner's Guide to User Research 2nd Revised edition by Mike Kuniavsky, Elizabeth Goodman, Andrea Moed (ISBN: 9780123848697) from Amazon's Book Store. --Christian Rohrer, Manager, User Experience Research, Yahoo! So many of the user experience research methods we have refined and used over the years are now organized and described in detail in one book. Provides a real-world perspective on research, with tips on conducting user research inexpensively and quickly, and on persuasively presenting the results.