This only happens when I am connected to the WiFi calling feature and have NO mobile service. 4. They obviously have no intention of fixing it. 1. MMS over WiFi did not, however, work for me on Cricket. Archived. No roaming. The Go SMS Pro app lets you send pictures over WiFi via a SMS, costing you even less than the price of a MMS. Maybe it doesn't work for all of the different types of phone devices that were affected. 4. So here's the latest bug I am experiencing after my SG9 was upgraded to Android 10 OS. Unable to Send or Receive MMS over WiFi after Android 10 update. I have gone thru all my settings and I have yet to come up with a solution. Our Community is BACK!! There's also the issue that this phone doesn't seem to support Calling Plus like the lady in the store indicated when I bought it, but that is another issue. Highlighted. With this new OS, Calling Plus/WiFi calling was replaced by WiFi calling and voLTE. I am just curious if you had the same problem that I did. With this new OS, Calling Plus/WiFi calling was replaced by WiFi calling and voLTE. Close. To use MMS or internet service through any mobile network, one needs … I am unsure why this is the case. I can make calls and regular SMS texts just fine over Wi-Fi, but MMS fails to send and receive. Press question mark to learn the rest of the keyboard shortcuts. And I do understand your hesitancy to post without being 100%. Unable to Send or Receive MMS over WiFi after Android 10 update. Just got new updates from Samsung......most have helped. I have gone thru all my settings and I have yet to come up with a solution. User account menu. Disable Compatibility view, upgrade to a newer version, or use a different browser. I do recall chatting with the Sprint CS Rep Christina B. Unable to Send or Receive MMS over WiFi after Android 10 update. That's a shame, I preferred the Google app over the others but sounds like it's not an option anymore. But the Google Messages app will not download or send out MMS messages when connected to wifi. Close. This may result in the appearance of Wi-Fi Calling no longer working. I tried removing the sim card. Reply. Log in sign up. I'm really disappointed. In April & May 2020, Sprint updated the logic on many phones to prefer Cellular Networks over Wi-Fi. Sprint MMS 4G LTE APN Settings for Android. I've been with AT&T for over 15 years and after one of the updates some time back none of the phones in my household can send or receive MMS messages with wifi on. Hope this helps you or anyone who is having this issue. Not sure if I have a setting messed up but it will send perfectly fine when I am not on Wi-Fi. SMS Messages are unaffected. Do you have WiFi calling enabled? So here's the latest bug I am experiencing after my SG9 was upgraded to Android 10 OS. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sprint told me something about it in the middle of updating network settings But I know it more than that. @Missy2121 , I have been having to turn off WiFi everytime I receive or send an MMS, which is extremely annoying. *********************************************************. Not sure why all of the CS Reps are not aware of the steps to resolve this. My work area is such that it gets no cellular signal at all and I can only send or receive messages via WiFi. Some kind of update went out about a week or two ago and the text app I'd been using stopped allowing MMS over WiFi. Then your phone must have been set to turn off mobile data while on Wi-Fi, it has an option under its settings that allow mobile data to be enabled momentarily when MMS are sent or received. 1. Hi, I don't recall all of the steps which is why I did not post. Most likely intentional to force you to use their data. Not soon enough for me. xda-developers Sprint Samsung Galaxy S 4 Sprint Samsung Galaxy S 4 Themes and Apps MMS Over WIFI Messaging by Blaises XDA Developers was founded by developers, for developers. Wifi and MMS are such ubiquitous features that to sell a product that can't MMS on WiFi makes your company and product look inferior. Probably will have to leave. 0 Comment. Is there any knowledgeable super user that can help me? If sending and receiving pictures over WiFi is is all you need, then there are some other apps as well to do that for you. However, when Wifi is on it still uses the WiFi data over cellular data except when an MMS is sent or received. STEP 2: Set Textra as the Default SMS/MMS application. 0 Kudos Reply. They also raised all my rates....wondeful! I work in a hospital where the cellular signal is very poor or non-existent in certain areas. There are many mobile networks in the world and sprint is also one of them. ATT, Sprint - MMS, delayed to Sprint up to 12hrs ATT, Sprint, Google - MMS, delayed only to Sprint … - I'm able to send/receive normal text messages as well as Group Text Messages (MMS) over Wifi on the Verizon Sim Card just fine. Submit to XDA Portal Quick Reply Reply. Hours of Operations are 7AM - 8PM CST. The fight continues. See Wi-Fi Calling FAQ's: Does Wi-Fi Calling Support Messaging (SMS & MMS)? Messaging apps like WhatsApp have no problem sending MMS's wherever I am in the hospital, but when I use the native Samsung messaging app, which is my preference, I have problems when I need to send group messaging or an MMS. Sorry that I don't clearly remember the error message. The whole thing was, of course, a key part of T-Mobile's bid to merge with Sprint.Jul 1, 2020 Tmobile is owned by dish and has acquired Boost mobile. It used to work under wifi-calling but since the switch to VOLTE, you have to have active cell coverage to send and receive MMS. I have a Samsung Galaxy Note10+. Remember, this only started AFTER the upgrade to Android 10 and worked just fine with 9. I cannot go to the message, and tap download as that does nothing. And thanks, Journeyman. RCS Messages are unaffected. Essentially, the devices are supposed to drop back to mobile to authenticate who you are and send/receive the MMS. Sprint offers wireless voice, messaging, and broadband services through its various subsidiaries under the Boost Mobile and Open Mobile brands. Sprint Drive Unlimited Plan: Sprint 4G LTE data only. When I am in these areas, I have Wi-Fi and have my Wi-Fi calling turned on. The familiar yellow logo of what was the fourth-largest U.S. wireless company will be taken down from the stores that … This feature was off on my phone but once I turned it on, it solved my issue. If you tap on the number 7 times it will enable the developer settings. Check your setting and make sure it's on. This only happens when I am connected to the WiFi calling feature and have NO mobile service. obviously you haven't read all my previous posts. Before the 8 series and after the 9 series, one can send MMS over wifi. Since after the update, that broke. With the default Android messaging app I was never able to send or MMS over wifi. 1. They said yes i will be able to. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎03-10-2020 09:22 AM. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. @j2011c Thank you for that fix though I am not sure that fix is going to work for me. I am unable to send MMS over my WIFI which is 5G (Airbridge). unless I am on 3g. 3. Re: Unable to send or Receive MMS over wifi on Galaxy s20 5g (Sprint) ‎08-17-2020 06:16 AM - last edited on ‎08-17-2020 08:25 AM by SamsungRei My girlfriend and I were out of town this weekend and we were at this resturant where we both didn't have great service. 0 Kudos Reply. Journeyman In response to Sprint_Khoury ‎05-13-2020 02:14 PM. Hi, I just upgraded my phone and I am encountering this issue now. And every time I use Android, I encounter this issue. Did not want to miss a step and cause anyone more problems than they already have. If I have that, then I will post. All seemed to go smoothly with the upgrade until I noticed I am unable to send or receive MMS when connected to WiFi calling. For Android devices, messaging is supported in Wi-Fi Calling mode even if there is not any coverage from the Nationwide Sprint Network. Tested the following, all was done under the following conditions: Cell only, no wifi calling. Topics: Functionality ; Galaxy note 8; Galaxy Note Phone; Note 8; Note 8 problem; note 8 update; note8; note8 problem; Software update; Texting; Update; 2 Likes Share. Having Voice over Data turned on or off doesn't affect the issue. in Galaxy S10 04-28-2020; Samsung s9 Android 10 Sprint/Verizon - Receiving/Sending Group Text Messages (MMS) over Wifi in Galaxy S9 04-26-2020; Samsung s9 Android 10 Sprint/Verizon Network - Receiving/Sending Group Text Messages (MMS) over Wifi in Galaxy S9 04-23-2020 r/Sprint: **As of April 1st 2020, Sprint is now part of T-Mobile** News, discussion, user feedback, phone updates, tips and tricks, technical … Press J to jump to the feed. Yes it is, however the issue is THAT IT DIDN'T USED TO BE. Hope this helps. SprintUser_Bob. I was disappointed when realizing that MMS picture messages would not send over WiFi natively. ‎05-23-2020 06:20 PM. T-Mobile today announced that it has closed a deal that divests Sprint's pre-paid businesses, including Boost and Virgin Mobile. (Upon First opening the app it will prompt you with a blue bar at the bottom of the screen. I have a Samsung Galaxy S9 Plus. We are telling Samsung to make the protocol the same as you have post 9 series. All seemed to go smoothly with the upgrade until I noticed I am unable to send or receive MMS when connected to WiFi calling. We would really hate to see you go! Sprint APN settings 2020. I will be sure to tell Samsung. They say they have, yet only those 4 devices are affected. MMS over WiFi. PM me your problem address and one of the phone numbers and I will check. Journeyman In response to SprintUser_Bob ‎03-11-2020 11:32 AM. It was the fourth-largest mobile network operator in the United States and served 54.3 million customers. Google user. Posted by 1 year ago. You didn't need a cellular signal as the app would automatically use WiFi to send MMS texts. I do wish that I had written down all of the steps they had me perform. I agree!! This creates a whole different issue because many people forget to turn their Wi-Fi back on after being forced to turn it off. Were you able to send an MMS using Wi-Fi calling before this problem and since the update to Android 10 unable to send now? It is only when I have a cellular signal my MMS messages go through. I know other Spirit people with other phones that don't have this problem. ‎03-10-2020 09:22 AM. - Just to make sure, I swapped my Sprint Sim Card back into my phone and yep, Sprint Sim Card/Network will not allow Group Text Messages (MMS) to be sent over Wifi… Data deprioritization during congestion. Everytime I'm connected to WiFi, my cellular data gets turned off, therefore not allowing me receive or send MMS until I disconnect from WiFi. It seems that MMS can only be received or sent while on cellular data. ‎01-25-2020 06:46 PM. Your device is just able to see the cellular network has a good enough connection to support voice calls. Journeyman ‎03-10-2020 09:22 AM. If you are having that issue on 4 different phones at the same location on the same wifi, the only thing I can immediately think of is the cell service is non-existent for the phone to drop down too to send/receive MMS. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS … Sprint directed me to Google. I was no longer able to receive or send MMS while on the phone. I just tried only all those models from our phone room and they all were able to send MMS to each other while on wifi. I love everything else about my phone so much that I was in denial that the problem is as bad as it is, but at this point it affects me at least ten times a day. When I turn off Wifi, i get the messages instantly. r/Sprint: **As of April 1st 2020, Sprint is now part of T-Mobile** News, discussion, user feedback, phone updates, tips and tricks, technical … Press J to jump to the feed. This network is also an internet service provider – originated in Overland Park, Kansas. Here is the fix: STEP 1: Download Textra. By Amelia | September 16, 2020. Enable the "Mobile data always active" feature and you're all set. Will try and text. User account menu. unless I am on 3g. Problem: Sprint Galaxy S8 MMS not working, can’t download MMS, group messages won’t work. I got a different error message, but same symptoms. Did anyone ever find a solution to this issue? I am not sure your fixed will work for my problem but it's definitely worth a try. Noticed this when sending group messages to a couple friends, Sprint carriers received the message late. She was awesome. ‎03-10-2020 09:22 AM. We no longer support Internet Explorer v10 and older, or you have compatibility view enabled. Sprint is about to vanish. Whatever we can do let us know! Also, I did check for the transcript and did not find any email transcript from Sprint. Mark as New ; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎03-10-2020 09:22 AM. I guess that my point was that there are Sprint employees who are aware of the problem and they have a solution, at least in my case. I get a "Data tethering connection" error notice. @bernajosep17086 If you do have the transcript of steps and can post it, that would be great. Apps that require Wi-Fi have no problem doing their thing, but the native Samsung messaging app for some reason will not utilize the Wi-Fi calling to send MMS's when it did before the last update. @SprintUser_Bob, I could see where this might not work in your situation given that you have poor cellular signal within the hospital. I am unable to send MMS while I am connected to WiFi. I am using the native Samsung messaging app and I am able to send and receive all types of messages, SMS and MMS when I am using the 'Chat Messaging" feature,  However, when it defaults to regular messaging, I can send and receive just regular SMS texts and not MMS texts. It just spins and nothing happens until I get in cellular service range. All seemed to go smoothly with the upgrade until I noticed I am unable to send or receive MMS when connected to WiFi calling. ‎08-11-2020 03:47 PM. My old Samsung +8 I could from where I live which I do have 5G WIFI however no bars. So here's the latest bug I am experiencing after my SG9 was upgraded to Android 10 OS. The app worked fine up until a few days ago (for me anyways). However, since switching to this new phone I am unable to send or receive MMS over WiFi like I could on my Note 3. Posted by 11 months ago. It is only when I have a cellular signal my MMS messages go through. I wish VoLTE was the issue because that would be an easier fix, but this has been an issue for the Note 8, Note 9, S8, and S9 since November 2019. MMS over WiFi. Go to Settings Connections Mobile networks Access Point Names of your Android.. Press Add on right top corner. The issue is under investigation. Highlighted. There should be something called 'Builder Number'. The fight continues. I will see if Sprint emailed me a transcript of the chat session. I know it isn't using data because I have 0 bars at my house. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. Before the 8 series and after the 9 series, one can send MMS over wifi. We no longer support Internet Explorer v10 and older, or you have compatibility view enabled. MMS over wifi works perfect with stock Android Messages app. Prior to the latest update, probably 2 to 4 weeks ago I was able to send and recieve MMS messages while on the phone as long as I was connected to Wi-Fi. I ended up using a 3rd party app and now that's not working due to some new updated regulations. Not sure why there seems to be so much inconsistencies with the Sprint CS solutions/response. My work area is such that it gets no cellular signal at all and I can only send or receive messages via WiFi. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report … Your implementation of VO-LTE broke it. After 60 minutes of idle time, hotspot may automatically turn off. We are telling Samsung to make the protocol the same as you have post 9 series. Disable Compatibility view, upgrade to a newer version, or use a different browser. So here's the latest bug I am experiencing after my SG9 was upgraded to Android 10 OS. Thank you. Always a problem for me. However, I will apply the fix but I will have to wait till Monday to see if it works. Rich Text; HTML; Preview; Quote. I have the same issue on my brand new Samsung Galaxy Note 20 Ultra. I just switched to sprint and purchased a new Android SmartPhone. If not, I think I needed to do that first (this requires a data connection to initiate). I switched to Android messages and have been trying to fix this issue. I cannot receive incoming text messages I have the most recent firmware on my PH-1 which enabled Wi-Fi calling on Sprint. Samsung s9 Android 10 Sprint/Verizon Network - Receiving/Sending Group Text Messages (MMS) over Wifi Problem Resolved (sort of...) - Before the Android 10 update, i would always send/receive Group Text Messages (MMS) over Wifi just fine. Unable to Send or Receive MMS over WiFi after Android 10 update. recommended this. 4. I cannot receive incoming text messages Sprint has written us off, there is no fix or one coming. @bernajosep17086  thanks for trying. Hours of Operations are 7AM - 8PM CST. Whenever I have a MMS chain come through, the notification just says "MMS message ready to download." The solution I found is that if you enable the developer settings, there is a function that allows you to keep the cellular data on while WiFi is on. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend ; Report Inappropriate Content ‎05-23-2020 06:20 PM. LOL...Wrong is such a strong word. Essentially, the devices are supposed to drop back to mobile to authenticate who you are and send/receive the MMS. Yes, I think that it is the same or a very similar issue. I can't speak to TMobile or Sprint, but I have MMS working over WiFi on Verizon prepaid. With this new OS, Calling Plus/WiFi calling was replaced by WiFi calling and voLTE. Log in sign up. They say they have, yet only those 4 devices are affected. I am using the native Samsung messaging app and I am able to send and receive all types of messages, SMS and MMS when I am using the 'Chat Messaging" feature,  However, when it defaults to regular messaging, I can send and receive just regular SMS texts and not MMS texts. SD video streams up to 480p, music up to 500 kbps, gaming up to 2 Mbps. Before the upgrade, when using the native Samsung messaging app, any MMS texts would be sent as long as WiFi calling was enabled. From my experience,  I have to turn off my WiFi and send as mms through cell service. Disclaimer: I have an unlimited data plan so I am okay with having mobile data on all the time. My phone stop sending MMS over Wi-Fi about 9 months ago. Unable to Send or Receive MMS over WiFi after Android 10 update. Good luck! Tel864. Once developer settings are enabled navigate back to the your list of setting and scroll until you get to the developer settings. Unable to Send or Receive MMS over WiFi after Android 10 update. Being able to send and receive group texts and MMS over wifi is paramount because in my business I have no cellular signal and rely on wifi for all communications. Sprint is an American telecommunication company that is now brand with T-Mobile for wireless and internet services. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. Press question mark to learn the rest of the keyboard shortcuts. 2. Archived. Highlighted. I've Switched to sprint about a month ago and when I switced I asked them if I will be able to send and receive MMS over wifi because my house is a dead zone. Sprint is also an American telecommunication company which mainly provides wireless services to its customers. Navigate to 'About Phone' under your settings and then select software information. When I'm on WiFi, I cannot download MMS messages, at all. ‎06-07-2020 11:06 AM - last edited on ‎06-09-2020 01:06 PM by SamsungAdam. Send pictures over WiFi via SMS using Go SMS Pro. User5280. Is there any knowledgeable super user that can help me? SprintUser_Bob. If Android has already set values for MMS 3 for any fields below leave them. Nonetheless, it will still be interesting to know if you find any improvements when you go back to work on Monday with this setting enabled. Cannot download messages or pics, or send or download MMS, … For iOS devices, messaging is still handled by the Nationwide Sprint Network. If the coverage were to worsen, then Wi-Fi Calling will handle the call. Now after a month, coutless hours with sprint customer service I am still unable to send or receive MMS over wifi. Change the other fields as below. Customers who use more than 50GB of data during a billing cycle on unlimited will be deprioritized during times & places where the Sprint network … I have horrible reception in my neighborhood/general part of town I'm in - I'm roaming 75% of the time, so it takes a while to send/receive MMS using data. Our Community is BACK!! So after spending several hours I think I found a solution that worked for me and I wanted to share it with you. I get a "Data tethering connection" error notice. I have a Samsung Galaxy Note10+. I am currently using a Samsung Galaxy S10 Lite (unlocked model) on the Sprint Network. I have a Pixel 3 using the stock Messages. Wrong, my S10 and S20 AND iphone 10 & 11 ALL do the same thing, i needed a good laugh today...and THIS...this gave me that laugh..thank you, you should probably ask him why he believes the problem is what he said and what exactly his background is with Sprint aside from being the site manager. Can't receive MMS messages over WiFi. Remember, this only started AFTER the upgrade to Android 10 and worked just fine with 9. I was told Sprint is aware of the problem and an update is coming soon. 0 bars at my house I had written down all of the different types of phone devices that affected! 3 using the stock messages different browser Default SMS/MMS application software information will the! Share it with you given that you have n't read all my settings and do! Whole different issue because many people forget to turn off WiFi everytime I receive send... Of them app it will enable the `` mobile data always active '' feature and no! It on, it solved my issue received or sent while on Sprint! 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Mobile and Open mobile brands j2011c Thank you for that fix is going work... Services to its customers and I will see if it works update is coming soon message late sorry that do! Help me on it still uses the WiFi data over cellular data messages instantly I encounter this.... More than that we no longer able to send an MMS, group messages won ’ t MMS. Service provider – originated in Overland Park, Kansas to worsen, then Wi-Fi calling on! To drop back to the message, but same symptoms ‎06-09-2020 01:06 PM by SamsungAdam it than...